Privacy Policy
Last updated: May 11, 2026
1. Introduction
ingameitems.ca ("we", "us", "our") operates the ingameitems.ca website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes:
Personal Data:
- Email address
- Display name
- Phone number
- Date of birth
- Country and language preferences
- Payment and billing information
- Profile information and avatar
Usage Data:
- Pages visited and time spent
- Click patterns and navigation
- Browser type and version
- IP address and device information
- Referral source
3. Use of Data
ingameitems.ca uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues and fraud
- To comply with legal obligations
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Email Communications
We may send you emails regarding your account, transactions, support requests, and service updates. You can opt out of non-essential emails through your account settings, but we will continue to send transaction and security-related emails.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Services
Our Service may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
Third-party services we use include:
- Firebase (Google) — Authentication and database
- Stripe — Payment processing
- Resend — Email delivery
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services to you. You can request deletion of your data by contacting us, subject to legal obligations.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability (receive your data in structured format)
- Withdraw consent at any time
10. GDPR Compliance
For users in the European Union, we comply with GDPR regulations. Our legal basis for processing your data includes:
- Consent (when you create an account)
- Contract (to provide services you request)
- Legal obligation (tax, fraud prevention)
- Legitimate interests (improving our service)
11. Children's Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to delete such information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support system or visit our contact page.